Cash on Delivery (COD)
- Introduction
By selecting the Cash on Delivery (COD) option during the checkout process, you agree to the following terms and conditions.
- COD Service Fee
A COD service fee of 149/- will be applied to each order where the COD option is selected. This fee is non-refundable and is intended to cover handling, processing, and delivery charges associated with the COD service.
- Payment
The COD service fee is in addition to the total order amount. we require an additional Rs 149/- in advance for COD charges, which will be communicated through WhatsApp. The remaining amount will be collected at the time of delivery.
- Prepaid Orders
Orders paid for in advance (prepaid orders) are exempt from the COD service fee.
- Order Confirmation
Your order will be confirmed once we receive the COD service fee via WhatsApp. If the COD service charge is not paid, your order will be marked as canceled.
- Delivery
COD orders will only be processed and delivered once the COD service fee has been paid, and the remaining order amount will be received in cash by our delivery personnel.
- Cancellation
COD orders cannot be canceled once they have been confirmed. In case of cancellation, the COD service fee will not be refunded.
- Returns and Refunds
For information regarding returns and refunds, please refer to our company’s return policy.
- Modification of Terms
We reserve the right to modify these COD terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
- Contact Information
For any questions or concerns regarding COD terms and conditions, please contact our customer support at contact@sumrat.shop
By selecting the COD option, you acknowledge and agree to abide by these terms and conditions. Please read them carefully before placing your order.
